Refund policy
Thank you for choosing Ask for Asia. Because my services are delivered digitally and/or through booked time, I do not offer traditional returns. However, I want you to feel confident and supported when working with me, so I’ve outlined my refund and cancellation policy below:
🌿 Services
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Hourly Services & One‑Time Tasks: All sales are final once work has begun. If you cancel before I’ve started, I’m happy to issue a full refund.
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Retainer Packages: Retainer hours are billed upfront each month to reserve your time. Unused hours do not roll over. Refunds are not available once the retainer period has started.
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Add‑Ons (e.g. Lifestyle Liaison): Non‑refundable once work on the add‑on has begun.
📅 Discovery Calls
Discovery calls are always free and do not require payment. If you need to reschedule, please do so at least 24 hours in advance.
💻 Technical Issues
If there is a technical problem on my end that prevents me from delivering the service you purchased, I will provide a full refund or reschedule at no cost to you.
❌ Cancellations
To cancel or request changes to a booking, please contact me as soon as possible at info@askforasia.com
⚡ Important Note
Because my work is service‑based and time‑sensitive, I cannot offer refunds once a project or retainer has begun. I appreciate your understanding and commitment to making our time together productive.